Information Technology Center

Planning, Deployment, Management, and Maintenance of the Campus Network Backbone

1. Campus Network Backbone Environment: Covering the network infrastructure.
2. Campus Network Backbone Equipment: Management of core hardware across all colleges.
3. Campus Network Security and Antivirus Systems: Implementation of security protocols and antivirus protection.
4. Campus Network Application Servers: Management of core services such as DNS and email.

Operation and Services

1. Server Colocation and Consulting: Hosting and technical support for campus network application servers.
2. Network Traffic Analysis and Control: Monitoring and managing bandwidth usage.
3. Technical Consulting: Providing guidance on network architecture and application services.
4. Network Repairs: Troubleshooting and resolving connectivity issues.

Computer Lab Resources

1. Lab Scheduling and Reservations: Managing classroom bookings for university-wide computer courses (semester scheduling, temporary bookings, and faculty portals).
2. Computing Environment Planning: Setting up and managing environments for classroom instruction and open lab hours (classroom information).
3. Technical Support for Faculty and Staff: Computer repair services and technical consultations (repair requests and online help desk).
4. Computer Education and Training: Planning and executing IT training for faculty, staff, and students (e-learning courses and workshop registration).
5. Software Licensing and Distribution: Surveying, procurement, management, and distribution of university-wide shared software (software downloads).
6. Cloud Computing Services: Management of the cloud services information portal.
7. Rural Outreach Support: Supporting network-based remote tutoring programs for elementary and junior high schools in rural areas.

Others

1. Asynchronous Distance Learning Platform: Operations and maintenance of the remote teaching system.
2. Miscellaneous Support: Handling other designated network management tasks and providing ad hoc technical support.

Office Location

Rooms SF406/SF416, 4th floor
Divine Word Academic Highrise (聖言樓）