Planning, Deployment, Management, and Maintenance of the Campus Network Backbone
- Campus Network Backbone Environment: Covering the network infrastructure.
- Campus Network Backbone Equipment: Management of core hardware across all colleges.
- Campus Network Security and Antivirus Systems: Implementation of security protocols and antivirus protection.
- Campus Network Application Servers: Management of core services such as DNS and email.
Operation and Services
- Server Colocation and Consulting: Hosting and technical support for campus network application servers.
- Network Traffic Analysis and Control: Monitoring and managing bandwidth usage.
- Technical Consulting: Providing guidance on network architecture and application services.
- Network Repairs: Troubleshooting and resolving connectivity issues.
Computer Lab Resources
- Lab Scheduling and Reservations: Managing classroom bookings for university-wide computer courses (semester scheduling, temporary bookings, and faculty portals).
- Computing Environment Planning: Setting up and managing environments for classroom instruction and open lab hours (classroom information).
- Technical Support for Faculty and Staff: Computer repair services and technical consultations (repair requests and online help desk).
- Computer Education and Training: Planning and executing IT training for faculty, staff, and students (e-learning courses and workshop registration).
- Software Licensing and Distribution: Surveying, procurement, management, and distribution of university-wide shared software (software downloads).
- Cloud Computing Services: Management of the cloud services information portal.
- Rural Outreach Support: Supporting network-based remote tutoring programs for elementary and junior high schools in rural areas.
Others
- Asynchronous Distance Learning Platform: Operations and maintenance of the remote teaching system.
- Miscellaneous Support: Handling other designated network management tasks and providing ad hoc technical support.
Office Location
Rooms SF406/SF416, 4th floor
Divine Word Academic Highrise (聖言樓）